FAQ
Welcome to our FAQ section, where we address common inquiries regarding Services Sodec and our comprehensive range of forklift sales, rentals, maintenance, repair, and parts solutions. We understand that you may have questions about our services, expertise, and how we can assist you in optimizing your material handling operations. Below, you'll find answers to frequently asked questions to provide you with a clear understanding of our offerings and the value we bring to your business. If you have further questions beyond what is covered here, please feel free to reach out to our knowledgeable team.
How long has Services Sodec been in the forklift industry?
Services Sodec has been serving the forklift industry for over 30 years, since its establishment in 1993. We have accumulated extensive experience and expertise in providing top-notch forklift sales, rentals, maintenance, repair, and parts solutions.
What types of services does Services Sodec offer?
Services Sodec offers a comprehensive range of services including forklift sales (new/used), rentals, repairs, maintenance, parts, batteries, tires, and industrial and material handling equipment. We are your one-stop solution for all your forklift and material handling needs.
Does Services Sodec service all brands of forklifts?
Yes, at Services Sodec, we service all major brands of forklifts. Our team of certified technicians has the expertise and knowledge to handle repairs and maintenance for Electric Forklifts, Electric Walkies, IC Forklifts, Narrow-Aisle Lift Trucks, Rough Terrain Forklifts, and Manual Pallet Jacks.
Can Services Sodec assist with forklift rentals?
Yes, Services Sodec offers a wide range of forklifts available for rent. Whether you need short-term or long-term rentals, we have a diverse fleet of electric and internal combustion engine forklifts, including 3-wheelers, 4-wheelers, riders, walkers, and reaches. We also provide flexible leasing and funding options.
How can I get in touch with Services Sodec for more information or inquiries?
To get more information or make inquiries, please reach out to us through the following contact channels:
Phone: 450-664-3331 (Office) or 1-866-664-7613 (Toll-Free)
Email: info@servicesodec.com
Visit our office at 1320 Montee Masson, Laval, Quebec
Our dedicated team is ready to assist you and provide the information
How quickly can Services Sodec respond to repair and maintenance requests?
At Services Sodec, we prioritize prompt service. We aim to respond to repair and maintenance requests within a 24-hour timeframe. Our expertly trained and authorized technicians will ensure that your equipment receives timely attention and gets back up and running as soon as possible.
Can Services Sodec assist with forklift battery and charger repairs?
Absolutely! Services Sodec specializes in forklift battery and charger repairs. Our experienced technicians have the knowledge and expertise to diagnose and repair battery and charger issues, ensuring optimal performance and extending the lifespan of your equipment.
Can Services Sodec assist with training our staff on forklift operations and safety?
Absolutely! Services Sodec offers comprehensive training programs to educate your staff on proper forklift operations and safety protocols. Our expert trainers will equip your operators with the necessary skills and knowledge to operate forklifts safely and efficiently.
Can Services Sodec assist with the installation of specialized forklift attachments or accessories?
Yes, Services Sodec can assist with the installation of specialized forklift attachments or accessories. Our skilled technicians have the expertise to properly install and integrate a wide range of attachments, ensuring optimal performance and safety.
Does Services Sodec sell both new and used forklifts?
Absolutely! Services Sodec offers a wide selection of both new and used forklifts to cater to your specific needs and budget. We ensure that all our used forklifts are thoroughly inspected and maintained to deliver reliable performance.
Can Services Sodec provide forklift parts and accessories?
Yes, Services Sodec is your source for high-quality forklift parts and accessories. We carry a comprehensive inventory of parts for various makes and models of forklifts. Our knowledgeable staff can assist you in finding the right parts to keep your equipment operating smoothly.
Does Services Sodec offer on-site maintenance and repairs?
Absolutely! We understand the importance of minimizing downtime. Services Sodec provides on-site maintenance and repair services, saving you time and ensuring that your forklifts are back in operation quickly. Our experienced technicians will diagnose and resolve issues efficiently to keep your operations running smoothly.
Does Services Sodec provide safety training for forklift operators?
Absolutely! We prioritize safety and offer comprehensive safety training classes for forklift operators. Our expert trainers provide valuable instruction on safe forklift operation and industry best practices, ensuring that your operators have the knowledge and skills to maintain a safe working environment.
Can Services Sodec provide customized maintenance programs for my forklift fleet?
Absolutely! Services Sodec understands that different businesses have unique maintenance requirements. We offer customized planned maintenance programs tailored to your specific needs. Our programs ensure regular inspections, preventive maintenance, and timely repairs to keep your forklift fleet operating at its best.
Are the parts purchased from Services Sodec covered by a warranty?
Yes, we stand behind the quality of the parts we provide. Parts purchased from our service centers are 100% guaranteed. In the unlikely event that a part is found to be faulty due to materials or craftsmanship, we will replace it at no cost to you. This warranty excludes wear and tear from usage, or failures due on part of the client.
Does Services Sodec offer safety inspections and compliance services?
Yes, we provide safety inspections and compliance services to help you maintain a safe working environment. Our technicians are well-versed in safety regulations and will conduct thorough inspections to ensure your forklifts meet all necessary safety standards.
Does Services Sodec offer 24/7 emergency repair services?
While our regular business hours are Monday to Friday, 7:30 am to 4:00 pm, Services Sodec understands that emergencies can happen at any time. Please contact us during business hours, and we will do our best to accommodate your emergency repair needs and provide assistance.